Your privacy, respected.
We believe in digital equity — and that includes protecting your data. This policy explains what we collect, why, and the control you have over it.
Last updated · 31 May 2026
01Introduction
This Privacy Policy explains how Zyora Labs (a division of Zyora Cloud, “we”, “us”, “our”) collects, uses, discloses and safeguards your information when you use our website, console and products including zMesh, ZTunnel, zForms, zAPI, zAI and zBrowser (together, the “Platform”).
By creating an account or using the Platform, you agree to the practices described here. If you do not agree, please do not use the Platform.
02Information we collect
We collect the following categories of information:
- Account data — name, email address, mobile number and password (stored only as a secure hash).
- Profile data — optional details you add such as headline, avatar, website and social links.
- Usage & technical data — IP address, approximate country, device and browser information, and logs of how you interact with the Platform.
- Content you create — projects, databases, forms, files and other data you store through our products.
- Communications — messages you send us via the contact form, email or support tickets.
03How we use your information
We use your information to:
- Provide, operate, maintain and improve the Platform.
- Authenticate you, secure your account and prevent fraud or abuse.
- Send transactional messages such as verification codes, security alerts and service updates.
- Respond to your enquiries and provide customer support.
- Comply with legal obligations and enforce our Terms of Use.
04Legal basis & your consent
We process personal data where it is necessary to perform our contract with you, where we have a legitimate interest in operating a secure and reliable service, where required by law, or where you have given consent (for example, to receive product updates). You may withdraw consent for non-essential communications at any time.
07Data security
We protect your data with industry-standard measures including encryption in transit, hashed passwords, access controls and rate limiting. No system is perfectly secure, but we work continuously to safeguard your information and will notify you of any breach as required by law.
08Data retention
We retain your information for as long as your account is active or as needed to provide the Platform. When you delete your account, we remove or anonymise your personal data within a reasonable period, except where we must retain it to comply with legal, tax or security obligations.
09Your rights
You have the right to:
- Access, correct or update your personal information.
- Request deletion of your account and associated data.
- Object to or restrict certain processing.
- Export a copy of the data you provided to us.
To exercise any of these rights, contact us at info@zyoralabs.com.
10Children's privacy
The Platform is intended for users aged 16 and above. We do not knowingly collect personal data from children under this age. If you believe a child has provided us information, contact us and we will delete it.
11Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version here with a new “Last updated” date and, where appropriate, notify you of material changes.
12Contact us
For any privacy questions or requests, reach us at:
Zyora Labs (a division of Zyora Cloud)
A4/5, Pallivilai Road, Vetturnimadam, Nagercoil,
Kanyakumari — 629003, Tamil Nadu, India
Email: info@zyoralabs.com · support@zyoralabs.com
Questions about this policy?
Reach our team and we'll help you out.